Terms

Terms & Conditions

Last updated: 1 January 1970

1. About these terms

These terms govern your use of this website and any consultation you book with Dr Amar Shah. By booking an appointment you agree to them.

2. Nature of the service

Consultations are provided in a private capacity by Dr Amar Shah, Consultant Respiratory & Sleep Physician, at partner hospitals including The Wellington Hospital, Chase Lodge Hospital and The Royal Free Hospital.

This is not an emergency service. If you or someone you are with is acutely unwell, call 999 or attend your nearest Accident & Emergency department.

3. Booking and payment

Consultation fees are set out on the Fees page. Self-pay fees are payable at the time of booking or by invoice in accordance with the booking process. Insurance-covered appointments are billed to your insurer where pre-authorisation is in place; any excess or shortfall is payable by you.

4. Cancellation and non-attendance

• More than 24 hours' notice: full refund (self-pay) or free reschedule.
• Less than 24 hours' notice or non-attendance: the full appointment fee is charged.

5. Clinical records

Contemporaneous clinical records are kept in line with GMC and NHS records-management guidance. See the Privacy Policy for details on how your data is handled.

6. Professional regulation and complaints

Dr Amar Shah is registered with the General Medical Council (GMC) and practises within its Good Medical Practice framework. Concerns are welcomed and can be raised directly by emailing info@dramarshah.co.uk. You may also contact the GMC at gmc-uk.org.

7. Limitation of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under English law. Subject to that, my liability arising out of or in connection with a consultation is limited to the fee paid for that consultation.

8. Governing law

These terms are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the English courts.

9. Changes to these terms

I may update these terms from time to time. The "Last updated" date at the top of this page shows when they were last revised.

10. Contact

For any question about these terms, please email info@dramarshah.co.uk.